CONSUMER SUPPORT

CONTACT CUSTOMER SERVICES

This support page is for individuals using My Truphone app, TRU mobile app, eSIM for iPad, Apple Watch Family plan or prepaid SIM. For business support requests click below.

eSIM support

Support for: My Truphone app, TRU mobile app, eSIM for iPad and Apple Watch Family plan.

Email: ask@truphone.com

Prepaid SIM

Support for: Prepaid SIM.

Email: help@truphone.com

© 2022 Truphone Limited (4187081). All rights reserved. Registered in England and Wales. Registered address c/o Edwin Coe LLP, Lincoln's Inn, 2 Stone Buildings, London WC2A 3TH, United Kingdom. VAT GB851527819.